Verbal De-escalation

 Verbal De-escalation will be presented in three phases:

Phase 1 Avoiding escalation through Self Care and Awareness.

Phase 2 Anatomy of crisis development and deescalating skill sets.

Phase 3 Exit maneuvers and debriefing skills.

 Participants will review the importance of self-care in how it relates to escalating/de-escalating any situation. Strategies and specific skills for dealing with clients in varying stages of escalation will be presented and discussed. Non-restraining physical protective maneuvers will be reviewed, demonstrated and discussed. Principles of debriefing and teaching moments will also be addressed.

Qualifies for 7 hrs. of Continuing Education and Competencies, and Professional Development Planning(PDP) 

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